Last Updated: 12 October 2025
1. Introduction
This Privacy Policy explains how Consultancy Services International Limited (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data.
We are registered in England and Wales (Company No. 11986169) with our registered office at 78 York Street, London, W1H 1DP. We operate under the brand name Deep Research Network (the “Platform”).
We are committed to protecting your privacy and ensuring that your personal information is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
2. Who This Policy Applies To
This Privacy Policy applies to all individuals whose personal data we process, including:
- Clients and prospective clients who use the Platform or our services
- Users who create accounts or log in to the Platform
- Advisors who collaborate with clients through the Platform
- Other individuals whose personal data we may process in connection with our business activities
3. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identity and contact information, such as your name, job title, company, business email address, phone number, and postal address.
- Account details, including login credentials, authentication data, and account settings.
- Professional information, such as your employment history, areas of expertise, and publicly available biographical data.
- Communications data, including your correspondence with us via email, chat, video calls, or other channels.
- Content you provide, including any information, text, or documents you input into the Platform.
- Usage and technical information, including your device identifiers, browser type, IP address, access times, and Platform activity logs.
- Analytics and cookies data, which help us understand how users interact with the Platform.
- Security and verification data, used for fraud prevention, compliance checks, and identity verification.
We do not intentionally collect sensitive personal data (such as information about your health, race, or religion). If such data is shared with us, it will only be processed where strictly necessary and lawful.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide access to and operate the Platform, including managing accounts, logins, and features.
- To process and route your inputs through third-party artificial intelligence tools such as ChatGPT, Gemini, Grok, Perplexity, and DeepSeek, where this is necessary to deliver Platform functionality.
- To communicate with you about your account, inquiries, or service updates.
- To verify identity, prevent fraud, and maintain the security of our systems.
- To analyse usage trends and improve the functionality and performance of the Platform.
- To provide customer support and resolve technical or service issues.
- To comply with legal obligations, regulatory requirements, and enforcement requests.
- To send you updates, newsletters, or marketing materials, where you have consented or where permitted by law.
We only process your data where there is a lawful basis for doing so. The main legal bases include performing a contract with you, complying with legal obligations, protecting our legitimate interests, or relying on your consent where required.
5. Sharing and Disclosure of Data
We may share your personal data in the following circumstances:
- With service providers who process data on our behalf, such as hosting providers, IT support, payment processors, communications platforms, or analytics providers.
- With third-party AI service providers (such as ChatGPT, Gemini, Grok, Perplexity, and DeepSeek) when you use features that route your input through these tools.
- With trusted partners or affiliates involved in providing the Platform’s functionality or integrations.
- With professional advisors, such as legal, accounting, or compliance consultants, where necessary for our operations.
- For legal or regulatory reasons, where disclosure is required to comply with law, enforce agreements, or protect our rights, property, or safety.
- In the event of a business transaction, such as a merger, acquisition, or sale, where personal data may be transferred subject to confidentiality safeguards.
- In anonymised or aggregated form, where data cannot identify you and is used for analytics, research, or service improvement.
We require all third-party processors to handle your data securely and in accordance with applicable data protection laws.
6. International Transfers
Some of our service providers and AI tool providers operate outside the United Kingdom and the European Economic Area.
When personal data is transferred internationally, we ensure appropriate legal safeguards are in place, such as the UK’s standard contractual clauses, adequacy decisions, or equivalent measures to protect your rights.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, accounting, or regulatory requirements.
For example:
- Account and login data are retained while your account remains active.
- Transaction and communication records may be kept for several years as required by law.
- Data provided through the Platform may be archived or deleted once it is no longer necessary for service delivery.
When your personal data is no longer required, it will be securely deleted or anonymised.
8. Data Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
These measures include encryption, access controls, network security systems, and staff confidentiality training.
In the event of a data breach that is likely to result in harm to individuals, we will notify both affected individuals and the Information Commissioner’s Office (ICO) in accordance with UK law.
9. Your Rights
You have several rights under the UK GDPR, including:
- The right to access the personal data we hold about you.
- The right to correct inaccurate or incomplete data.
- The right to request deletion of your data (“the right to be forgotten”).
- The right to restrict or object to certain types of processing.
- The right to request the transfer of your data to another service provider (data portability).
- The right to withdraw consent at any time, where processing is based on consent.
- The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
We will respond to valid data requests within one month, as required by law.
10. Advisors Using the Platform
Advisors who participate on the Platform will have personal and professional information collected in the same way as other users.
Information shared through the Platform, including communications or materials provided during engagements, may be retained and made available to clients where required by the service terms.
Advisors can request access to, correction of, or deletion of their personal data as outlined in Section 9.
11. Cookies and Analytics
We use cookies and similar technologies to help the Platform function effectively, enhance security, and understand usage trends.
You can adjust your browser settings to refuse or delete cookies, although this may affect certain Platform features.
A detailed cookie notice will be provided through our cookie banner or settings page, where you can manage preferences.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Consultancy Services International Limited
Data Protection Officer
78 York Street, London, W1H 1DP
Email: privacy@deepresearchnetwork.com
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If significant changes are made, we will notify users by email or through the Platform before they take effect.
14. Governing Law
This Privacy Policy is governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.